VirtualDocs is built for stability, security, and performance. State of the art system management combined with optimal data backup, redundancy, and stability to ensure 24×7 accessibility.
Our medical dictation and transcription software updates provide seamless delivery of enhancements with virtually no downtime. VirtualDocs guarantee a 99.9% system up-time, which means our clients can rely on continuous service and timely documentation.
VirtualDocs cloud-based clinical documentation platform, simplifies the documentation process. Clinicians can maintain their existing workflows whilst inproving productivity by using a vast array of features within our application suite including;
Throughout the years VirtualDocs has created many custom interfaces to meet our clients needs. Custom software integration allows us to seamlessly integrate VirtualDocs into your daily routine whilst increasing productivity and accuracy on your transcriptions.
These custom interfaces have enabled us to securely receive patient and referring doctors data in formats like (.CSV, .TXT, ADT/SIU HL7 messages) and export letters back onto the clients network for storing into the patient file.
VirtualDocs adheres to the Australian Privacy Principles and international equivalents and conforms with university contractor agreements.
VirtualDocs data centre houses all the data including client configuration, dictations (audio files), and transcriptions. Dictations are typically saved for 90 days, but the time period can be configured by the client.
Transcriptions are saved indefinitely. All data uses AES 256-bit encryption in the database. This includes:
Other data is stored on the file server. This includes:
•Audio files (dictations) stored encrypted using Twofish encryption.
VirtualDocs offers an all-round Print & Post service ensuring;
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