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Our Technology is

VirtualDocs is built for stability, security, and performance. State of the art system management combined with optimal data backup, redundancy, and stability to ensure 24×7 accessibility.

Our medical dictation and transcription software updates provide seamless delivery of enhancements with virtually no downtime. VirtualDocs guarantee a 99.9% system up-time, which means our clients can rely on continuous service and timely documentation.

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We Solve Real Problems

Our Tech

VirtualDocs cloud-based clinical documentation platform, simplifies the documentation process. Clinicians can maintain their existing workflows whilst inproving productivity by using a vast array of features within our application suite including;

  • Choice of dictation devices: mobile app, recorder, or telephone
  • Quick implementation with easy maintenance
  • Online portal allowing clinicians to review, edit and sign documents anytime anywhere.
  • Over 200 Online Reports
  • Customised dashboard with a simplified documentation workflow
  • Print and post functionality for letters an envelopes
  • Interperability which allows us to work with your typists
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No more manual importing or scanning

Practice Software Integration

Throughout the years VirtualDocs has created many custom interfaces to meet our clients needs. Custom software integration allows us to seamlessly integrate VirtualDocs into your daily routine whilst increasing productivity and accuracy on your transcriptions.

These custom interfaces have enabled  us to securely receive patient and referring doctors data in formats like (.CSV, .TXT, ADT/SIU HL7 messages) and export letters back onto the clients network for storing into the patient file.

Seamless Integration

EMR Hospital Integration

As Australian hospitals have increasingly moved to a paperless solution, so has there become a need to use an Electronic Medical Records software in Australia. These advances have meant greater innovation and capabilities for VirtualDocs to seamlessly integrate our electronic transcriptions back into your organisation’s EMR, whilst providing unlimited reporting features.

VirtualDocs IT support team has successfully worked on EMR integrations in some of Australia’s leading hospitals including interfacing with Cerner, Epic, BOSSnet, Verdi and webPAS. These interfaces have allowed us to securely receive ADT demographics, download letters back into the patients record and deliver documents electronically via HL7 messaging.
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Letters sent within minutes

Electronic Document Delivery

The VirtualDocs Electronic Document Delivery service provides our clients with an alternative to traditional manual process of printing hardcopy letters and faxing reports. 
 
Letters are available within minutes directly into your referring doctors compatible clinical patient management systems, using one of the 4 major messaging providers.
 
Advantages of VirtualDocs Electronic Delivery
  • FREE of charge
  • Reduced turn-around-times by eliminating mail, fax or courier delivery
  • Reports functionality providing document delivery reporting
  • Can be interfaced with compatible practice software for direct document import
  • Administrative cost savings by reducing paper handling, labour and consumable supply costs
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Mobile Apps

Nuance Free of charge dictation app, which can be downloaded from the Apple app store or Google Play allows you to record and send your dictations using your iPhone, iPad or Android device. In addition to this you will also be able to securely review, edit and electronically sign your letters once they have been transcribed
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Seamless Integration

Privacy & Security

VirtualDocs adheres to the Australian Privacy Principles and international equivalents and conforms with university contractor agreements.

VirtualDocs data centre houses all the data including client configuration, dictations (audio files), and transcriptions. Dictations are typically saved for 90 days, but the time period can be configured by the client. 

Transcriptions are saved indefinitely. All data uses AES 256-bit encryption in the database. This includes:

  • Transcriptions
  • Client Configuration
  • Patient & appointment records
 

Other data is stored on the file server. This includes:
•Audio files (dictations) stored encrypted using Twofish encryption.

We Solve Real Problems

print & Post Services

VirtualDocs offers an all-round Print & Post service ensuring;

  • Quick turn-around
  • Competitive pricing
  • Direct printing on your customised letterhead
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Do You Want To Reduce Costs and Increase Productivity?

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Need help? Call our team on 1300 300 007

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Medical Transcriptionist

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